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Free Customer Service and Cashier Training

May 14, 2013

Customer Service and Cashier Training

The Customer Service and Cashier Training Program (CSCT) is a 14-week training program designed for students with barriers to employment. This program has been designed in partnerships with the Retail Business and the Hospitality Sector and includes classroom, lab and practicum components. The CSCT Program covers all the required skills to prepare students for employment in various positions within the realm of customer service / hospitality, merchandising, and cashiering.

Training Modules and Certificates

  • Customer Service/ Hospitality Training
  • Point of Sale Cashier Systems
  • Introduction to Computers
  • Basic Counting Skills
  • Communication and Telephone Skills
  • Merchandising and Inventory Training
  • Employability and Job search Skills
  • Interviewing Techniques

Students in the Customer Service and Cashier Training Program will have the opportunity to obtain Certificates in POS Cashiering, WHMIS, and Superhost, and will be eligible to graduate with a Douglas College Citation and 15 credits.

Practicum Experience

There is a practicum experience included in the program. Students will have the opportunity to work in a related work setting, in order to put into practice the skills and knowledge they have acquired. Students would also have access to services from the Employment Specialist after completion of the program.

Contact Information

Program Location
Douglas College, David Lam Campus, 1250 Pinetree Way, Coquitlam, BC, V3B 7X3

Program Start Dates
September and January

How do I apply?
For more information call: Joy Conran, Faculty 604-777-6164
Funding may be available for applicants who qualify.

Customer Service and Cashier Training Customer Service and Cashier Training



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